Help Centre

How do I set up HolidayRentPayment with my SuperControl account?

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HolidayRentPayment can link different properties to different bank accounts if needed. To set this up:

  1. Complete an application for the first group of properties you want linked to one account. Enter that account’s details, tick the relevant properties, and submit.
  2. Once HRP approves it, submit another application with the next account and property group.
  3. Repeat until all properties are linked to the correct accounts.

1. Go to Integrations > Online payment gateways > HolidayRentPayment by Yapstone> Application form.

2. Complete all details (mandatory fields are shown in red).

3. View and agree to the terms and conditions and click Submit application. Typically in just 24 hours, you will receive confirmation from HolidayRentPayment and if the application is successful then you are ready to start taking payments.

4. Once you have received confirmation that your HolidayRentPayment account is active, you can then enable your card types by going to Admin > General details and tick your card payment options. Also tick Show to public to allow the guest to select these payment types when booking online.

Visa and MasterCard will only become available once you connect a payment processor to your SuperControl account. Until then, they’ll stay greyed out. For HolidayRentPayment, just tick these two card options.

The “Pay by Card” option is different, it’s only for recording payments taken on an external card machine, not for processing cards in SuperControl.

You can tick the box to get automatic notifications from HolidayRentPayment. This will let you know when payments succeed or fail, so you can follow up with guests if needed.

5. Click Save.

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For any questions relating to HolidayRentPayment payments, please contact them directly. 

HolidayRentPayment customers can now open a ticket directly with them on this website: https://www.holidayrentpayment.eu/contact/support

There is also a Help Centre on their website. It can be found here:
https://holidayrentpayment.zendesk.com/hc/en-us

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