The information in this article has been split into three separate articles.
You can set up reminders (e.g. gas safety certificate renewals, key access code changes etc.) for your properties in SuperControl.
1. Go to Properties > Custom fields.
2. Enter a name for your reminder in the text box. Select the field type as “Date” and click Add new.
3. Then go to Properties > Edit > select the property > Custom fields > Go.
4. Enter the date for your reminder and tick “Alert reminder”. Then click Save.
5. When the chosen date arrives, the reminder will show on your login screen like this:
6. To stop this alert showing in future click on the property name within the alert, then un-tick Alert reminder and click Save.
How do I view my property reminders/alerts?
You can run a report to view all reminders set to each property.
1. Go to Properties > Property alerts.
2. Enter your date range for your report. You can filter by specific property or all.
3. Click Filter.
4. To export to a PDF or CSV click on either of the icons shown below:
Send the report to your owners (Agency only)
5. Click "Email alerts to owners".
6. Specify your date range and click Filter.
7. To include an email template as a covering note select a template from the Email text drop down. To add an email template click here.
The "Admin email" is the main email address entered within Admin > General details.
"BCC all to admin" means your email address will receive a copy of all emails sent to each owner.
8. When you're ready click "Send".