Help Centre

Will the 1% fee be reimbursed when bookings are cancelled?

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If a booking is cancelled prior to arrival, can I claim back the 1% cost?
If it is cancelled soon after booking, will it appear in my invoicing?

Yes, Beyond Pricing will automatically credit back for any cancelled bookings, they will pick up this information directly from your SuperControl Account. On your Beyond Pricing Billing Page, if you scroll down to the Statements section you can expand a Statement by clicking on the black arrow on the left hand side. For a cancelled booking you will see “Cancelled” in the beginning of the Description section and the fees will be a negative amount.

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