When placing an Admin booking via Bookings>Add booking you simply need to tick a checkbox on the booking form, if your guest wants to take out refund protection. This appears just above the booking total as shown below.
When you send the guest the payment link for this booking, the cost of XCover will be included in the due payment so that the cost of this is covered by the guest as soon as they make a payment.
Please note:
If you don't see the option to add XCover on an admin booking its because the booking has to be of a certain criteria:
1. Cannot be added to bookings more than 24 months in the future
2. Cannot be added if number of adults is 0
3. Cannot be added if Total rent = £0
4. Is only available on up to £2500 per person e.g. you would not be able to add Booking Protect if you had a booking for two that exceeded £3000.