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Why is there an owner called XCover (formerly Booking Protect) allocated to my bookings ?

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An owner called  "XCover (formerly Booking Protect)" has been created in your account to allocate all payments related to XCover to.
This way, you can view the statement for this "owner" like you would  any of your other owners' by going to Agency > Commission statement > click on the cog to the right of the owner > Statement.
In the statement, you will see the amount paid by the guest, the commission you have earned and the amount we will be invoicing you for.

Amount paid by the guest.

Amount due to you as your commission.

Amount due to XCover. For this amount we will invoice you.

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