First, you need to create an account with LiveChat (visit www.livechatinc.com to do this). Once your account is enabled, complete the following steps:
1. In your LivaChat account, go to Agents tab. On far right, find a link to LiveChat Developer Console.
2. Click “For developers”. You will be given an API key, which you should copy.
3. In Create token popup, give your token a name and define access scope, choosing following options.
properties_read,
greetings_read,
banlist_read,
multicast:ro,
accounts.roles--all:ro,
tags_read, groups--all:ro,
access_rules:ro,
properties--my:ro,
visitors_read,
agents_read,
languages_read,
archives_read,
agents--my:ro,
chats--access:ro,
agents--all:ro,
accounts--my:ro,
sessions--my:ro,
chats--my:ro,
accounts--all:ro,
canned_responses_read,
accounts--all:rc,
in_app_msg_manage,
groups--my:ro,
surveys_read,
properties--all:ro,
customers:ro,
chats--all:ro,
groups_read,
routing_read
Click to copy
4. After confirming with Create token button, you can copy it (screenshot 4) and then use it in your SuperControl account on Integrations > Admin tools > LiveChat. Paste to LiveChat API Keys and confirm clicking ‘
