Help Centre

About Property Care and how to get started

Updated on

Property Care is a platform built to help self-caterers stay in control of housekeeping and maintenance tasks. The software available through Property Care enables you to automate and assign tasks, create custom lists, and communicate with your in-field team. Its all-in-one hub is customisable to your operational needs and reduces the clerical burden and pressure of overseeing your housekeeping team and tasks, putting your operations on autopilot. 

Ensuring that multiple properties are in tip-top shape after guest departure is no easy feat. Property Care is dedicated to injecting efficiency into your operational workflow. Not only does this enable you to focus on other business priorities, but it also offers you as a self-catering provider many benefits:


  • Automate recurring tasks: Property Care enables you to save time on scheduling and focus on growth by automating cleaning tasks linked to bookings and auto-assign cleaners to routine tasks. Alternatively, Property Care offers drag-and-drop functionality for manual assignment. 
  • Optimise your cleaning and maintenance resource: Manage more properties with fewer cleaners by utilising Property Care’s cost and time efficiency models. You’ll get a concise overview of operational output to support you in optimising your team and resources. 
  • Customisable software to suit your cleaning terms: Property Care flexes to your business needs. You can set up complex task lists for any task that include guides, imagery, descriptions, and time tracking. 
  • Property clean status and smart scheduling: Stay in control through live task updates and receive an overview of a property’s clean status at the click of a button. Utilise Property Care’s mobile app to stay in the know while you’re on the go. 
  • In-field team communication: Say goodbye to an overwhelming number of WhatsApp messages. Property Care enables you to communicate effectively with your team via SMS or in-app notifications. You’ll ensure your team never misses a cleaning task, and you can receive live feedback on in-field task status. 

 Property damage reporting: simple issue reporting and auto-generate tasks to fix any damage instantly. Property Care empowers your in-field team to report on damage and maintenance issues immediately, meaning you can spot patterns and source a solution much faster.

How do I sign up?

It's really easy!

First of all go to https://www.propertycare.com/supercontrol-housekeeping/ and book a demo to see Property Care in action.

Once you have signed up, in SuperControl go to Integrations > Admin tools > Property Care > click "Enable integration" which will present you have your unique API key. You add this to your Property Care dashboard and then you're all set up.

Frequently Asked Questions

How Do My Cleaners & Maintenance Teams Use PropertyCare .com?

They download an app from the App Store (Android or Apple) and / or use a web version of the app

They complete task lists, report issues and send images & comments via the app

Cleaning and maintenance tasks are sent via email & push notifications to the app

What Languages Does the App Support?

English
Polish
Romanian
Greek
Spanish
French
Portuguese

How Do I Access the Dashboard & App?

The dashboard is accessed via a website. The App is available on the Apple App Store and Google Play App Store. The App can also be accessed via a website optimised for mobiles.

What is the Onboarding Process?

Our UK based team will onboard your properties, create task lists and set up any automations required. Free training is available during the onboarding process.

How Does Support Work?

Details about the support is provided by PropertyCare:
UK based support
UK phone number support during office hours
Email support
Video call support

How Much Does PropertyCare .com cost?

£2 per property, per month
Yearly subscription
No setup or onboarding fees

Previous Article PriceLabs : How do I disable it?
Next Article RemoteLock: Keyless properties and hassle-free guest check-in