You can have notifications for new bookings sent to additional email addresses, e.g. you could notifiy your booking team as well as your reception personnel.
- Go to Admin > General details.
- Scroll down in the top section (Contact details) until you reach the part where you enter your main email address.
Add an email address into the field behind Additional booking email addresses
- Scroll to the bottom of the page and click Save.
Please note:
This feature only works for bookings made via your website.
All other bookings will only send one email to the main email contact set up in your account.
Once you have added an email address the system will check, if it is conforming to the conventional format of: (something) @ (domain/website). The domain/website must actually exist.
Should you have added an email address, which is not conforming to the standard, you will see this message behind the field.
When you hover over the question mark at the end of the message you will get a general explanation, but not no specific details as to what needs to be changed/
In the booking you can check, if the additional addressee has also been notified, by going to the History & Correspondence tab and click onto the booking notification link.
In the recipient section at the top of the email you will see the email addresse you have set up under the General details for the main sender and have the alternative email in BCC.
