Now that your SuperControl account is set up and ready to go, you’re never on your own. We have a dedicated support team and a range of resources to help you learn, troubleshoot, and make the most of your system.
Below are the different ways you can get help
Help Centre
Find quick answers, guides, and tutorials anytime via the Help Centre
- Tip to bookmark the help centre do the following;
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Using Keyboard Shortcuts:
Windows/Chromebook: Press Ctrl + D. - Mac: Press Cmd + D.
- Using the Browser's Address Bar:
- Navigate to the web page you want to bookmark.
Click the star icon (★) located at the right side of the address bar in browsers like Chrome, Firefox, and Edge. This will open a dialog box to save the bookmark.
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Using Keyboard Shortcuts:
For quick access this is also found in your account in the blue help button on the top right hand side.
The quickest way to get technical help is by raising a support ticket inside your SuperControl account.
- Log in, click on Help, and Select request help
- Our team will review your request and respond promptly.
Call us for business-critical issues needing immediate attention:
+44 (0)1556 506 700 (Mon–Fri, 9:30 AM – 4:30 PM UK time)
Learn & Connect
Now that you’ve completed onboarding, it’s time to keep building your knowledge and confidence. We’ve created a range of resources to support you beyond the basics:
Stay connected
A relaxed, interactive space for live clients who’ve completed onboarding. Join our Q&As, workshops, and webinars to deepen your knowledge, ask questions directly to our team, and learn alongside other property owners. Join here.
Connect with fellow users, share experiences, and find inspiration. Sign up here.
Keep an eye out for invites to access live Q&As, guided workshops, and webinars designed to expand your skills.