Help Centre

Add bookings : How do I add an admin booking?

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An ADMIN booking is a booking that you have manually entered into SuperControl through your login.

A WEBSITE booking is a booking placed by a guest online via your website.

If you are setting up SuperControl, any previously taken direct, website, channel or agent bookings, which have been processed without or in a different booking system prior to signing up with SuperControl, should be added to SuperControl as ADMIN bookings.
If in doubt, or you think you need assistance, please ask a member of the SuperControl Support team.

There are three methods of adding a booking :

Bookings > Grid view

Bookings > Add a booking

Bookings > Availability search

Normally the grid view is the preferred choice for adding a booking if you have 1-15 properties.

If you have more than 15 properties the availability search may be easier to manage and add bookings. This way all you have to do is enter the dates a guest would like to book and all available properties will display.

How do I add a booking from the grid view?

1. Go to Bookings > Grid view.

2. Click on the arrival date corresponding with the property that you want to book.
Next, select the number of nights requested for the booking.

3. Click Place Booking.

4. On the next screen fill out the booking form and check that you have listed all the guest details. You can also amend your price, if required and then press Save.

5. Your booking is now saved. The booking will prevent any other person trying to book the same dates for that property.

6. If you navigate back to Bookings > Grid view you will see the booking you have just added. To go into the booking click on it.

Grid defaults:
At the top of your grid view you will see a button called Grid defaults.
This opens a pop-up, where you can choose colours to display for your bookings, how many months to show and set your grid to load automatically.

How do I add a booking from the Add bookings page?

1. Go to Bookings > Add bookings.

2. Select your arrival date and load the calendar for your chosen property by clicking Go.

3. Click in the green available date for the arrival date, then enter a departure date or select the number of nights.

4. Underneath fill out the booking form and check that you have listed all the guest details. You can also amend your price, if required and then press Save.

5. Your booking is now saved. The booking will prevent any other person trying to book the same dates for that property.

How do I add a booking from the availability search?

1. Go to Bookings > Availability search.

2. Select your holiday dates and filter options then click Search.

3. The search results will display in a table underneath. Click Book now to create an admin booking for the chosen property:

4. On the next screen fill out the booking form and check that you have listed all the guest details. You can also amend your price if required and then press Save.

5. Your booking is now saved. The booking will prevent any other person trying to book the same dates for that property.

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