Help Centre

How to add automatic emails to pre-existing bookings

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1. Go to Emails/Letters > Automated emails/SMS.

2. Click Add to existing bookings:

3. Select your filter options and what bookings should the letter group be applied to:

4. Click Add letter group.

5. Click OK.

6. You will then see a “Successfully processed” message appear, for example:

Warning:
Please ensure you have all schedule settings for your letters correct before adding to pre-existing bookings to avoid any errors.

Please note:
Auto scheduled emails are not added to iCal or cross-updated bookings.
These bookings are meant to block out dates only. They are not meant for guest communication.

We have created handy webinars which will help you utilise auto-emails:

How to use Auto emails to help your self-catering business thrive

How to set up and use Automatic emails

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