Should one of the users of your Supercontrol account find that they can't amend the DAC7 data, please check their access rights and change them, if required.
- In your SuperControl account go to Admin > Login users.
Scroll to the very right hand side of the screen. There you will see the column View/Run DAC7 data. It shows the level of access to the DAC7 data the user has.
There are three different levels of access:
-
No access to DAC7
This will not allow user to view masked data or run the report. They will still be able to view all non-hidden data. User cannot edit or add personal data. -
Access to DAC7 personal data
This will allow user to unmask hidden data fields but not run the report. User can edit or add personal data. -
Access to downloading DAC7 report
This will allow user to unmask hidden data fields and also to run the final report. Users can edit or add personal data
- To change the access level, click Edit to the right of the user.
- Scroll to the right hand edge of the window and select the access level required from the drop-down menu.
- Click Save on the right hand side.
The next time the user logs in, they will see the DAC7 data according to the changed access level.