First, make sure you have registered as a Digital Platform through your HMRC Government Gateway: 

https://www.gov.uk/guidance/register-to-carry-out-digital-platform-reporting 

Your Platform ID, which is 15 characters long, will be provided when you register as a Digital Platform through HMRC.

Once registered, you can find the correct ID under "Platform operators" within your HMRC Government Gateway

Enter your Platform ID in Admin > General Details > DAC7 settings alongside your Legal company name.

This will allow you to then generate your XML report and submit your information.

1. All owner statements must be accurate and up-to-date. You will be submitting payment data to HMRC so accuracy is crucial. Ensure all information is correct and current to avoid any discrepancies. 
    

2. Enter your company DAC7 details in Admin > General details. Scroll down to the heading DAC7 settings to complete any missing fields. Also make sure you have the correct permissions set for your login access so that you can enter and view DAC7 data. More info. 

    

3. Check your Login permission settings. To ensure you have access to download the DAC7 report go to Admin > Login users and select "Access to download DAC7 report" and Save.

    

4. Go through each owner and add seller information where relevant. If no seller information is needed for any owners please select the DAC7 category as “Not required for DAC7”. If a category is missing for any owner it will prohibit you from downloading the report. 
    
5. Check every owners seller information and tick “Due diligence data is correct and verified” once you accept that the data is correct. Go to Agency > Seller Validation (DAC7) to easily check data and complete due diligence.

1. Go to Agency > Reports > DAC7 Report
2. For January 2025 we encourage you to only send seller information for 2024 owners. For this please tick the box to "Exclude owners created prior to January 2024..."

3. Click Generate the report. Your report will automatically generate to your computer Downloads folder. 

If you need to re-download you can do so via your Report tracker:

4. Login to your HMRC gateway and go Make an XML submission. Follow their steps and then Confirm and Send to upload your file. 

Your XML file will be in your computer Downloads folder for you to select.

5. Your report will sit in a "Pending" status (normally around 10 minutes). You can refresh for updates. Once successful you will receive a success message and a corresponding email

6. In your SuperControl DAC7 report page log your report as HMRC approved. Click Edit next to your pending report and select HMRC approved, enter a caption and Save.

If an error occurs you will be shown a message that there is a problem with you file:

1. In the Report tracker click the Edit icon and select the Status to HMRC rejected.

2. This will allow you to Generate the report again at the top of the page to try another submission once any errors have been rectified.

3. Click Download error report in HMRC, and open the file in Notepad. You can then send this error report to [email protected] and we can investigate and advise next steps.

1. In the Report tracker select HMRC approved, you can enter a caption e.g.  Successfully approved and click Save.

1. In your Report tracker, next to your HMRC approved report, click Edit then select Revert:

2. This will download a new XML to your Downloads folder on your computer. This can then be submitted to HMRC. They will then revert what they have on file for you, so you can create a new submission.

If your reversal report is not successful and an error is shown please email our support team, quote the error and we can investigate for you.

As you are submitting data for a particular year, in some cases adjustments may be made to owners payments that you are duty bound to submit to HMRC. These are known as Corrections.

You will need to submit any correction to HMRC. It is up to you on how often this is done. You can run corrections annually, quarterly, monthly or just when changes are made - it's up to you. 

To submit a correction you follow the same process as you did when downloading the annual XML report:

1. Go to Agency > Reports > DAC7
2. Click Generate the report. The XML report will go to your Downloads folder on your computer.
3. Login to your HMRC gateway and go Make an XML submission. Follow their steps and then Confirm and Send to upload your file. 
   HMRC then requires time to check the file and either accept or reject the file depending if any errors are found. You can check for updates on the HMRC page to track the progress of your report submission.

The caption will automatically be labelled as a Correction report in your Report Tracker, helping you stay organised and easily track each report

1. Where is the financial information for my owners sourced from?
   We gather the information from your owner commission statements, which include money recorded as paid to the owner.
2. Can I edit the XML before uploaded to HMRC?
   No as we automatically populate the data based on what is recorded in SuperControl. The purpose of an XML is that is it a structured file format to exchange data between different systems. In the case of the DAC7 report, the XML file holds the data you need to submit to HMRC, structured in a way that their system can read and process.
3. If my file submission fails, what do I do?
   Please send a copy of the error report that will show to you in your HMRC gateway and send it to [email protected]. We can investigate and provide next steps.