You can send bulk emails to those who have booked through SuperControl or you can send a mass email via Mailchimp, for instructions click here.
- Go to Emails / Letters > Add and create the letter that you want to send.
For information how to do this, please see this help centre article. - Go to Emails / Letters > Automated emails / SMS > Add new group.
Enter a Group name e.g. One Off Email to Existing bookings. - Select which bookings the letters should Automatically apply to from the drop-menu.
Please note:
If you want the email to send only to existing bookings, select None (Add Group Manually).
- Click Add group.
- Select Add new letter > Go.
- Select the letter e.g. Important guest update, from the drop-down menu. Then click Add letter.
- On the scheduling page choose Send when Criteria is Triggered in the drop-down menu for the option Schedule date.
Please note:
If you want to ensure that it sends to every guest then use the criteria Always Send.
You will also need to select a second criterion, e.g. If any Payment has been made, and make sure to select OR.
If you only want to send it to guests that have made ate least one payment, e.g. the deposit, select If any Payment has been made.
- Once your criteria is set, choose any attachments to include (these will only display if they are uploaded into SuperControl. For instructions to upload attachments click here).
- Select the Recipients. This will usually just be Guest for a mass email.
- Click Update letter.
You can now add the letter to send to existing bookings.
For instructions on how to do this click here.