Help Centre

How can I send an owner their login details?

Updated on

For security reasons, you can’t view an owner’s login credentials.

If an owner needs access, they can select Forgotten password on the Owner Login page, or you can send them a password reset link instead.

To send a password reset link:

  1. Go to Agency > Edit owner > Click Edit to the right of the owner.
  2. Click Send password reset link.

The owner can use the link provided in the email to reset their password.

Once the owner has login in for the first time they can change their password at any time from the Owner Login by selecting Your details > Change password.

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