Help Centre

Owner Login Navigation - Agency Reference Guide

Updated on

This guide is designed to help agencies support owners with the Owner Login by outlining what owners can see in each menu section and where agents can access the same or equivalent information within their SuperControl Admin portal.

Home/View & Add Bookings

What the owner sees:
- Existing bookings for their property
- Ability to add owner bookings (if enabled)

Where agents can view this:
Booking > Gridview
or
Properties > Edit > Availability
(Owner booking summaries can be generated in individual bookings under History & Correspondence)

Arrivals & Departures

What the owner sees:
- Upcoming arrivals and departures
- Stay dates for guests

Where agents can view this:
Bookings > Charts & Reports > Arrivals and Departures

Payments & Statement > Statement of Account

What the owner sees:
- Owner income
- Commission deductions
- Payment history

Where agents can view this:
Agency > Edit Owners > Edit > Report

Payments & Statement > Payment Schedule

What the owner sees:
- Upcoming payment dates
- Expected payment amounts

Where agents can view this:
Agency > Commission statement

Your Details

What the owner sees:
- Change password
- Update contact details
- View/Update DAC7 seller information

Contact Us 

What the owner sees:
- Your contact details

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