To set up an Airbnb pet fee in SuperControl follow these steps:
1. Go to Integrations> Channel Manager> International> Airbnb.Click the property reference of the property you want to add a pet fee to.
2. Go to the Booking settings tab.
3. in the section House Rules, tick the option Pets allowed.
4. You can either:
- Add a new custom value specifically for Airbnb pet fee's by selecting Custom value. Enter a fixed amount and select the maximum number of dogs you allow.
OR
Please note:
You must create a unique Pet Fee booking extra that is used exclusively for Airbnb bookings. Because this extra requires specific settings (detailed below), it should not be assigned to any existing extras used for direct bookings.
- Assign an existing booking extra to your Airbnb pet fee.
Any booking extra that has been set up under Properties > Edit > Booking extras will show in the drop-down menu.
AGENCY ONLY
Please note:
In order for the pet fee to be itemised in the owner payment tab correctly, we recommend allocating a booking extra, which has been specifically created to collect the Airbnb pet fee.
Please note:
The same settings can also be found in the Rates tab.
You only need to set the pet fee up in one of the tabs. The other one will be automatically updated.
5. Click Save in to bottom right corner if you make any changes.
This will update Airbnb almost instantly so you can go and take a look at your listing.
Please note:
The Pet fee is not itemised separately in the price shown to the guest by Airbnb. It's included in the overall price.
You can check your pet fee by going to the listing of your property on Airbnb.
First choose a number of guests and no pets, take note of the price, then go back to add a pet and see how the price has been changed.
New Per Pet & Per night fee options
Airbnb have recently added new options on how to apply pet fee's. Previously pet fee's were limited to only charge one pet fee per booking, regardless of the no. of pets. You now have the option to not only charge pet fee's per booking but also per pet and per night.
If you use a custom value for your pet fee on Airbnb, you can choose from the highlighted drop downs below if you wish to apply the fee as either:
- A fixed amount (Per group) OR Per pet
AND
2. Per Booking OR Per night
Make sure to save any changes using the Save button at the bottom right hand corner of the page.
Pleasse note:
You must create a unique Pet Fee booking extra that is used exclusively for Airbnb bookings. Because this extra requires specific settings (detailed below), it should not be assigned to any existing extras used for direct bookings.
The settings you use when creating the Airbnb specific Pet fee booking extra under Properties > Edit > Booking extras will be automatically applied when the pet fee is forwarded to Airbnb.
For example the "Max for this property" value is sent as the no. of pet's allowed on Airbnb and the Fixed amount/per pet and Per booking/per night will be mapped accordingly from the drop down below:
Here is a summary of how each option is mapped to Airbnb:
Blue > Per group and Per booking
Red > Per group and Per night
Green > Per pet and Per booking
Yellow > Per pet and Per night
If any of the other options (obfuscated in the screenshot above) are applied, they will be ignored.
Airbnb does not support per week or percentage options.