Airbnb have introduced the ability for you to charge pet fees to your bookings.
Airbnb have certain limitations around Pet fees that come from SuperControl. These are as follows:
- If your listing is set to Pets allowed, Airbnb will always allow 0-5 pets to be selected when the guest is making a booking. If you only allow a certain number of pets, or a specific type of pet i.e. only 1 small dog, then Airbnb recommend adding this in text to your listing description.
- Pets fees are charged per stay and not per number of pets selected.
To set up an Airbnb pet fee in SuperControl follow these steps:
1. Go to Integrations> Channel Manager> International> Airbnb. Click the property reference of the property you want to add a fee to.
2. If your listings are full content from SuperControl, go to the Booking settings tab and under House Rules select "Pets Allowed".
Full content users will also see the saved pet fee is shown under the "Rates" tab as well so that all of your fee related items on Airbnb are shown in one place, which you can edit from here, too, if you so wish.
As your content is being controlled in Airbnb you must make sure you have set Pets allowed in Airbnb before sending a pet fee from SuperControl otherwise it will not work.
If your listings are Rates & Availability only, go to the Rates tab and under select "Pets Allowed"
3. You can now either choose to enter a new custom value for your pet fee, or you can assign a booking extra you have already set up in SuperControl under Properties > Booking extras.
In this example there is already a booking extras set-up, called "Dog".
If entering a custom value just type the amount in:
Remember to click save!
This will update Airbnb almost instantly so you can go and take a look on your listing.
Please note:
The Pet fee is not itemised separately in the price shown to the guest by Airbnb. It's included in the overall price.
You can check your pet fee by going to the listing of your property on Airbnb.
First choose a number of guests and no pets, take note of the price, then go back to add a pet and see how the price has been changed.