Help Centre

Setting up a pet fee

Updated on

To set up an Airbnb pet fee in SuperControl follow these steps:

1. Go to Integrations> Channel Manager> International> AirbnbClick the property reference of the property you want to add a pet fee to.

2. Go to the Booking settings tab.

3. in the section House Rules, tick the option Pets allowed.

4. You can either:

  1. Add a new custom value specifically for Airbnb pet fee's by selecting Custom value. Enter a fixed amount and select the maximum number of dogs you allow.

OR

     2. Assign an existing booking extra to your Airbnb pet fee. If you have any extra's showing in the drop down list these are the extras set up in Properties>Edit>Booking extra's.

AGENCY ONLY

Please note:
In order for the pet fee to be itemised in the owner payment tab correctly, we recommend allocating an existing booking extra to your Airbnb pet fee.

Please note:
The same setting can also be found in the Rates tab as long as "Pets allowed" has been ticked under the booking settings. Each section will automatically update the other.

5. Click Save in to bottom right corner if you make any changes.

This will update Airbnb almost instantly so you can go and take a look at your listing.

Please note:
The Pet fee is not itemised separately in the price shown to the guest by Airbnb. It's included in the overall price.

You can check your pet fee by going to the listing of your property on Airbnb.
First choose a number of guests and no pets, take note of the price, then go back to add a pet and see how the price has been changed.

Per Pet & Per night fee options- Coming soon (Currently in Beta testing)

Airbnb have recently added new options on how to apply pet fee's. Previously pet fee's were limited to only charge one pet fee per booking, regardless of the no. of pets. You now have the option to not only charge pet fee's per booking but also per pet and per night.

If you use a custom value for your pet fee on Airbnb you can choose from the highlighted drop downs below if you wish to apply the fee as either:

  1. A fixed amount (Per group) OR Per pet

AND

    2. Per Booking OR Per night 

Make sure to save any changes using the Save button at the bottom right hand corner of the page. 

If you map your Airbnb Pet fee to an existing booking extra in SuperControl, then SuperControl will now automatically use the settings assigned to the extra in Properties>Edit>Booking extra's to send to Airbnb.

For example the "Max for this property" value is sent as the no. of pet's allowed on Airbnb and the Fixed amount/per pet and Per booking/per night will be mapped accordingly from the drop down below:

Here is a summary of how each option is mapped to Airbnb:

Blue > Per group and Per booking  
Red > Per group and Per night
Green > Per pet and Per booking
Yellow > Per pet and Per night


All other options (obfuscated options as above) > If these values are applied they will be ignore as Airbnb do not support per week or percentage options.

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