Channels

Channel overview 10

• Channel Manager Introduction
• Channel Comparison Table
• What to know prior to starting integrating with an OTA
• Channel Service Fee
• How do I calculate the uplift for channels?
• Applying default booking extras to different channels
• Types of Channel Integrations
• How can I amend my Channel Cancellation Policies?
• Which channels offer the option to uplift prices?
• Which channels offers per person pricing?

Airbnb 50

• Introduction to Airbnb
• Airbnb user guide
• Connecting an existing Airbnb listing to SuperControl
• How do I create a new Airbnb listing for my SuperControl property?
• Is it possible to connect one Airbnb account to two SuperControl accounts?
• How to disconnect a property from Airbnb
• Airbnb New Listing Promo
• Setting up the Airbnb New Listing Promo
• How to forward compliance information to Airbnb
• You can not publish your listing until you have confirmed your address
• Airbnb - New listing management
• How to apply an uplift to prices sent to Airbnb
• Airbnb Pricing: Uplifts and Base Price
• Setting up accessibility amenities
• How do I send messages to Airbnb guests from within SuperControl?
• Understanding the Airbnb booking layout
• Airbnb - New content character limit restrictions (Full content only)
• How to stop the syncing of my property or account to Airbnb
• Forwarding default booking extras to Airbnb
• Setting up a pet fee
• How to block dates on Airbnb only
• How to connect multiple Airbnb accounts with SuperControl
• What data is being forwarded to Airbnb?
• How to Optimise your listing on Airbnb
• What cancellation policy are available?
• How to view or change your cancellation policy
• Setting up Airbnb specific discounts
• Airbnb business verification for SuperStrict cancellation policy
• How do I allocate amenities to Airbnb?
• How do I allocate disability amenities to Airbnb?
• How do I add photos to my Airbnb listing?
• How do I de-activate / re-activate a property?
• How do I take a guest payment on a booking from Airbnb?
• What is the Airbnb 'Default Price'?
• How does the Send availability setting work?
• How to search for properties in the Airbnb channel manager
• How often is data forwarded to Airbnb?
• How do I change my sync level for Airbnb?
• Error: Update failed. Can't add a shared room to an entire home listing
• How do I achieve SuperHost Status on Airbnb?
• How do I set-up descriptions in several different languages?
• Why are there different prices on the Airbnb Host Calendar?
• How to create a booking extra to collect a pet fee for Airbnb bookings
• Is the Airbnb New Listing Promo discount showing in the Current discounts report?
• Is the already set up Airbnb New Listing Promo transferred from Airbnb to SuperControl when a property is connected?
• How to fix the incorrect location showing for a property
• Setting up a custom promotion on Airbnb - Important information
• Payment action: Mark as paid
• No Compliance tab is showing in Airbnb data
• Airbnb FAQ

Airbnb Listing Promo 7

• Airbnb New Listing Promo
• Setting up the Airbnb New Listing Promo
• How does the Airbnb New Listing Promo discount show in a booking
• How to apply the Airbnb New Listing Promo to all properties
• Is the Airbnb New Listing Promo discount showing in the Current discounts report?
• Is the already set up Airbnb New Listing Promo transferred from Airbnb to SuperControl when a property is connected?
• Do I receive another booking, when one of the 3 promo bookings is cancelled?

Airbnb - discounts & promotions 7

• Setting up Airbnb specific discounts
• Discounts set up on Airbnb are being wiped
• How will the discounts show to the guest on Airbnb?
• Itemisation of the discount in a received booking
• Using New Listing Promo and Airbnb discounts together
• The price for a booking received including an Airbnb promotion is too low.
• Airbnb: Offering non-refundable discount on bookings

ASSC (Embrace Scotland) 2

• About SuperControl's ASSC (Scotland) integration
• How do I set up the ASSC (Embrace Scotland) integration with SuperControl?

Atraveo 2

• How to connect to Atraveo
• Importing existing bookings from Atraveo

Away with the Kids 1

• How do I list my properties on Away with the Kids?

Booking.com 41

• About SuperControl's Booking.com integration
• Booking.com user guide
• How do I create a new listing on Booking.com?
• How do I link my existing Booking.com listings with SuperControl ?
• How to enable / disable the Booking.com Extranet access for a property
• How to enable / disable the Booking.com Extranet access in bulk
• How to forward compliance information to Booking.com
• Sending default booking extras to Booking.com
• Understanding the Booking.com booking layout
• B.com - Processing card payments
• Where is the option to apply an uplift?
• How long does it take to build a listing on Booking.com
• Where to change the listing information
• Mark a card as invalid
• Report a guest as no-show to Booking.com
• Mark invalid card numbers and report "No-show" guests to Booking.com
• Booking.com rate plans - Full content integration
• Booking.com rate plans - Legacy integration
• What is the difference between Standard and Non-refundable rate
• Do I need to have a Standard and a Non-refundable rate?
• Where do I see which rate plan was used for a booking?
• Is it possible to change the property or amend the dates for a Booking.com booking in SuperControl?
• Grouped properties - Implications for the Booking.com integration
• Sending default booking extras - Full content integration
• Sending default booking extras - Legacy integration
• How to send discounts to Booking.com
• Is it possible to send e.g. photos or descriptions to Booking.com
• Blocking dates on Booking.com only
• Change of ownership of a property
• Is the refundable deposit sent to Booking.com?
• Are per person prices forwarded to Booking.com?
• Why is the price on Booking.com not displaying as expected?
• How to disable Virtual Credit Cards on Booking.com
• How to process a guest payment for a Booking.com booking?
• How to process a payment using a virtual card provided by Booking.com
• How to mark off payments when Booking.com is collecting the money
• How to correspond with guests in a booking from Booking.com
• How to change the cancellation policy for Booking.com
• How to disable a property connected to Booking.com
• How to disconnect a property from booking.com
• Connecting properties grouped in SuperControl to Booking.com

Breakfree Holidays 2

• BreakFree Holidays: Introduction & FAQ's
• How do I list my properties on Breakfree Holidays?

Campsites.co.uk 1

• Campsites.co.uk integration

CoolStays 1

• Why & How to connect with Coolstays

Cottages.com 1

• How do I set up the Cottages.com integration with SuperControl?

Farm Stay UK 2

• About SuperControl's Farm Stay integration
• How do I set up the Farm Stay integration with SuperControl?

Five Star 1

• Five Star - How to connect

Guestlink +CONNECT 2

• About SuperControl's Guestlink +CONNECT integration
• How do I set up the Guestlink +CONNECT integration with SuperControl?

HolidayCottageCompare.com 1

• How to set up HolidayCottageCompare

Holidu 15

• Introduction to Holidu
• How do I list my properties on Holidu?
• Can I link my existing Holidu listing to SuperControl?
• What is the commission/ percentage model?
• Are there any specific requirements for listing with them?
• What cancellation policies are available?
• Can I uplift my prices if I connect to Holidu?
• Will discounts feed through?
• Will all my properties feed through to the Holidu site?
• How will guest payments be handled?
• Do Holidu payments comply with PSD2?
• How are security deposits handled?
• Can I set-up specific default extras for Holidu only?
• Where are bookings cancelled and/or modified?
• How to disable the integration

Hometogo 4

• Hometogo
• Hometogo - How to apply an uplift
• HometoGo - How to display my amenities
• HometoGo - How to link my reviews

Hoseasons 2

• General Information
• How do I set up the Hoseasons integration with SuperControl?

Independent Cottages 2

• Why connect with Independent Cottages
• Connecting to Independent Cottages

LetsGoSelfCatering.com / Irish Self Catering Federation(ISCF) 1

• Adding your calendar to LetsGoSelfCatering.com (ISCF)

LoveCottages 2

• General Information
• How to Integrate

LoveToEscape 1

• LovetoEscape - How to obtain your calendar Widget code

Not in the Guidebooks 2

• Not in the Guidebooks: Introduction & FAQ's
• How do I list my properties on Not in the Guidebooks?

PetsPyjamas 0

Pitchup 1

• Connecting to PitchUp

Plum Guide 3

• Plum Guide: Introduction
• How do I list my properties on Plum Guide?
• Do they accept Instant Book and Request to Book?

Premier Cottages 3

• Premier Cottages
• How to pull a report for Premier Cottages bookings
• Applying special offers to Premier Cottage properties

Sawday's 1

• How do I set up the Sawday's integration with SuperControl?

Selfcatering.travel 2

• General Information
• How to connect to Selfcatering.travel

Simpleview 1

• Simpleview integration (formerly Newmind)

Simply Owners 1

• Simply Owners - Who are they & How to integrate

Sykes 3

• Sykes Introduction and FAQ's
• Connecting to Sykes
• How to add Sykes as a source

TripAdvisor Vacation Rentals 1

• Integrating your TripAdvisor account with SuperControl

Visit Scotland 0

Vrbo (HomeAway) 28

• About SuperControl's Vrbo (HomeAway) integration
• How do I set up the Vrbo (HomeAway) integration with SuperControl (Full Integration)?
• How do I set the Vrbo (HomeAway) integration with SuperControl (iCal connection)?
• How do I connect to an existing listing on VRBO
• How to apply an uplift
• How to forward compliance information to Vrbo
• Vrbo (HomeAway) cancellation policies
• Forwarding booking extras to Vrbo
• Vrbo (HomeAway) Super Control channel manager settings explained
• How to enter descriptions in different languages
• What is Vrbo(HomeAway) Guaranteed Pricing?
• Block availability only on Vrbo (HomeAway) for a listing?
• How to take a payment for a Vrbo(HomeAway) booking
• Sending a security or refundable deposit to Vrbo (HomeAway)?
• How to enable UpFront Reviews for my Vrbo listings
• How to correspond to guests from within a SuperControl booking
• How to edit or cancel a Vrbo (HomeAway) booking in SuperControl
• What are Vrbo(HomeAway) Cleanliness amenities?
• What is a Vrbo (HomeAway) Premier Host
• How to become a Vrbo (HomeAway) Premier Host
• Do payments from Vrbo(HomeAway) comply with PSD2?
• How to access the Vrbo(HomeAway) System of Record
• Whom to contact when there is an issue with a Vrbo(HomeAway) listing
• Why are my prices displaying incorrectly on Vrbo (HomeAway)?
• Why is my Vrbo (HomeAway) listing not live?
• What happens on Vrbo when changing a booking in SuperControl
• Will my Vrbo (HomeAway) listing show on Expedia?
• FAQs: Vrbo (HomeAway) Integration