Please let us know when you are disconnecting a property, so that we can make the necessary amendments to the system at our end as well.
If you want to disconnect the property completely from Booking.com, you need to first go through the steps in this help centre article explaining how to disconnect a property.
Please note:
The article will open in a pop-up, so you can go through it and then be right back on this page after you have finished disconnecting and closed the pop-up.
Once the properties have been disabled you can sever the connection in the Booking.com extranet.
- Log into your Booking.com account.
- Go to the most right hand side icon in the top right hand corner of the screen.
- Select Connectivity provider from the drop down menu.
- Scroll down until you see the red Disconnect button.
If you not only want to disconnect the property, but also want to delete it from Booking.com altogether, please see this Booking.com article how to delete a room (property) directly in the extranet.
(Select the link 3. How to delete a room or unit from your property)