You can edit or cancel a booking from Vrbo (HomeAway) the same way you would with any website or admin booking. To learn how to cancel a booking, click here. The learn how to edit a booking, click here click here.
If a guest wants to cancel their Vrbo (HomeAway) booking, the cancellation must be done through SuperControl. When this is cancelled the cancellation request is sent to Vrbo (HomeAway).
Vrbo (HomeAway) require you to select reason for cancellation from the pop-up box when you click "Cancel" on the booking.
If you have the enquiry integration set up with Vrbo (HomeAway), then your guest can cancel their booking through My Trips.