If you need to disconnect a property from Airbnb, you need to keep in mind that the property needs to potentially be dealt with in SuperControl as well as Airbnb.
- Within SuperControl go to Integrations > Channel manager > International > Airbnb.
- Toggle to connection to Off on the right hand side.
- Select one of the options in the pop-up.
- Click Deactivate.
The property now shows that the integration has been turned off.
- Contact the SuperControl Support team.
We will then permanently remove the connection.
Please note:
When you contact Support, please make sure you mention, wether the property is supposed to be irretrievably deleted from you Airbnb account. Or, if the property should be left untouched in your Airbnb account.
If you tell us to delete the property from Airbnb, it will NOT be possible to retrieve it, once this has been done. The deletion is PERMANENT.
For information how to unlist, disable or delete the property from you Airbnb account, please contact Airbnb directly.