Offering a non-refundable discount is a simple but powerful way to increase your booking potential on Airbnb and protect your earnings. By giving guests a choice between a lower, non-refundable rate and a standard refundable rate, you make your listing more attractive to price-conscious travellers while reducing your risk from cancellations.
Why Choose a Non-Refundable Discount?
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Payment Assurance
Guests pay less, but you keep the full payment if they cancel giving you guaranteed income. -
Attract More Guests
Budget-conscious travellers are more likely to book, which can boost your listing's visibility. -
Increased Earnings Potential
With broader appeal, you’re more likely to receive more bookings overall.
What the Data Says
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+31% More Visibility
In 2024, listings that offered a non-refundable discount received 31% more unique views on average than those that didn’t. -
Rising Adoption
Around 20% of all active home listings globally offered a non-refundable discount in 2024, it's a growing trend among successful hosts.
How the Non-Refundable Option Works
When enabled, Airbnb guests will see two pricing options when booking your property:
- A lower-priced non-refundable rate
- A higher-priced refundable rate
If the guest chooses the non-refundable rate and later cancels, you keep the full payment. This gives guests flexibility and savings, while giving you greater income security.
How to set this up in SuperControl
To set up the non refundable discount go to Integrations>Channel manager> International> Airbnb> Click on a property reference> Go to the "Booking settings" tab> Select a value from the Non-refundable rate discount> Click save in the bottom right hand corner.
To bulk update all other properties click on "Apply to all properties" in the top right hand corner.