Help Centre

Connecting properties grouped in SuperControl to Booking.com

Updated on

Please note:
You can connect properties that are displaying grouped only as a group when using the legacy (rates & availability) integration.
The full content integration does not support grouped properties displaying grouped as well.

1. Make sure all relevant properties have been assigned to the property group.
More information how to set up property groups and how to assign them to a property you can find in these help centre articles.
How to add a property group
How to allocate a property to a property group

In order to connect a group of properties to Booking.com, a lead property needs to have been assigned to the group.
Only this lead property will be connected to Booking.com.

2. Log into your Booking.com extranet and go to Property > Property Layout.

Swallows Drift at Rosewyn · - Google Chrome

Please note:
Instead of Property Layout, it's possible that you see Room layout.
If so, please select Room Layout.

3. Make sure that the same number of properties grouped in SuperControl are also selected as Number of this type.

By The Bridge Apartments · - Google Chrome

Should the number not be the same, please click Edit and amend it on the next page.

4. Request the integration with SuperControl directly from within your Booking.com extranet once this has been done.
For information, how to do this, please see this help centre article.

Once we have connected your property, you will see your Hotel ID and Room ID, as well as the rates only applied to the lead property in the channel manager.

Group homepage · Booking.com - Google Chrome

5. In SuperControl go to Properties > Property groups.
6. Select Display grouped from the drop-down menu for the options Booking.com display type.

Please note:
this option is only available when at least one property is connected to Booking.com.

These are the possible individual / grouped option combinations for property groups.

Property groups : SuperControl - Google Chrome
Display type website Display type Booking.com
Individual
- the property is showing their own availability
- the property is showing their own prices
Individual
- the property is showing their own availability
- the property is showing their own prices
Individual
- the property is showing their own availability
- the property is showing their own prices
Grouped
- dates are showing as available as long as at least one property in the group has available for them
- the property is showing the prices from the lead property
Grouped
- dates are showing as available as long as at least one property in the group has available for them
- the property is showing the prices from the lead property
Individual
- the property is showing their own availability
- the property is showing their own prices
Grouped
- dates are showing as available as long as at least one property in the group has available for them
- the property is showing the prices from the lead property
Grouped
- dates are showing as available as long as at least one property in the group has available for them
- the property is showing the prices from the lead property
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