What cancellation policies are available?

Updated on Jul 02, 2026

The cancellation policy selected for your Airbnb listing determines how much the guest is refunded and how much you are paid if a reservation is cancelled.

Standard cancellation policies

Flexible

If a guest cancels more than 24 hours before check-in:

Guest receives: 100% refund of accommodation fees and taxes.
Host receives: No payout.

If a guest cancels within 24 hours of check-in:

Guest receives: Refund of any taxes relating to unused nights.
Host receives: Payment for all nights stayed, plus one additional night.

Moderate

If a guest cancels more than 5 days before check-in:

Guest receives: 100% refund of accommodation fees and taxes.
Host receives: No payout.

If a guest cancels within 5 days of check-in:

Guest receives: Refund of any taxes relating to unused nights.
Host receives: Payment for all nights stayed, plus one additional night, plus 50% of any remaining unused nights.

Limited

If a guest cancels more than 14 days before check-in:

Guest receives: 100% refund of accommodation fees and taxes.
Host receives: No payout.

If a guest cancels between 7 and 14 days before check-in (after the 24-hour cancellation period):

Guest receives: 50% refund of accommodation fees and a full refund of taxes.
Host receives: 50% payout for all booked nights.

If a guest cancels less than 7 days before check-in:

Guest receives: Refund of any taxes relating to unused nights.
Host receives: 100% payout for all booked nights.

Firm

If a guest cancels more than 30 days before check-in:

Guest receives: 100% refund of accommodation fees and taxes.
Host receives: No payout.

If a guest cancels between 7 and 30 days before check-in (after the 24-hour cancellation period):

Guest receives: 50% refund of accommodation fees and a full refund of taxes.
Host receives: 50% payout for all booked nights.

If a guest cancels less than 7 days before check-in:

Guest receives: Refund of any taxes relating to unused nights.
Host receives: 100% payout for all booked nights.

Legacy cancellation policies

Please Note:

The following cancellation policies are legacy Airbnb policies. They are only available to selected hosts, please refer to Airbnb's cancellation policy documentation for further information on this

https://www.airbnb.co.uk/help/article/475

Strict

If a guest cancels 7 or more days before check-in (after the 24-hour cancellation period)

Guest receives: 50% refund of accommodation fees and a full refund of taxes.
Host receives: 50% payout for all booked nights.

If a guest cancels less than 7 days before check-in:

Guest receives: Refund of any taxes relating to unused nights.
Host receives: 100% payout for all booked nights.

Super Strict 30 Days

If a guest cancels 30 or more days before check-in (after the 24-hour cancellation period):

Guest receives: 50% refund of accommodation fees and a full refund of taxes.
Host receives: 50% payout for all booked nights.

If a guest cancels less than 30 days before check-in:

Guest receives: Refund of any taxes relating to unused nights.
Host receives: 100% payout for all booked nights.

Super Strict 60 Days

If a guest cancels 60 or more days before check-in (after the 24-hour cancellation period):

Guest receives: 50% refund of accommodation fees and a full refund of taxes.
Host receives: 50% payout for all booked nights.

If a guest cancels less than 60 days before check-in:

Guest receives: Refund of any taxes relating to unused nights.
Host receives: 100% payout for all booked nights.

Please note:
Changes to your cancellation policy will only be applied to new bookings made after the policy change. Existing booking won't be affected.

Airbnb may apply a 24-hour cancellation grace period to eligible bookings. Eligibility and policy details are determined by Airbnb and may change over time. Refer to Airbnb's documentation for the latest terms and conditions.

Airbnb Cancellation Policy Changes

Airbnb is removing the Super Strict 30 and Super Strict 60 cancellation policies.

Timeline

15 June 2026 – Super Strict 30 and Super Strict 60 can no longer be selected for newly created Airbnb listings.
15 June 2026 to 15 September 2026 – Hosts with existing listings using these policies have a transition period to select an alternative cancellation policy.
15 September 2026 – Airbnb will withdraw support for Super Strict 30 and Super Strict 60.

What This Means for Hosts

If your listing currently uses a Super Strict cancellation policy:

Super Strict 30 and Super Strict 60 can no longer be applied to new Airbnb listings.
If you change an existing listing from Super Strict 30 or Super Strict 60 to another cancellation policy, you will not be able to switch it back.
Existing listings using Super Strict 30 or Super Strict 60 can continue to use these policies until 15 September 2026.
Before this date, you should review your cancellation policy settings and select an alternative Airbnb-supported policy if appropriate.
Airbnb has advised that listings remaining on a deprecated policy after the withdrawal date may be migrated to another supported cancellation policy as part of Airbnb's transition process.

Available Airbnb Cancellation Policies

The cancellation policies currently available to most hosts are: