Help Centre

How do I set up the Cottages.com integration with SuperControl?

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General Information

Please note:
You need a minimum of three properties to connect to Cottages.com.

This integration is a two way API connection.
From SuperControl The following information is being sent to Cottages.com:

  • Rates, including:
    - discounts
    - special offers
    - uplifts specifically set up for Cottages.com

  • Availability, including:
    - weekly availability
    - short breaks

In order to connect to Cottages.com your properties need to have been accepted by Cottages.com beforehand.

When a guest looks up dates, the up-to-date prices and availability will be pulled from your SuperControl account.

Getting connected
  1. Contact Cottages.com directly
    Please contact Cottages.com on 0345 268 8717 or send them an e-mail.
    Your properties need to be approved by Cottages.com first. 
  2. Once you have the approval from Cottages.com you need to log into your SuperControl account and go to Integrations > Channel manager > International > Cottages.com
    Tick the box to enable the property for the connection.

A pop-up will appear asking, if you want to proceed. Click OK

Cottages.com will then enter the Service Code and Unit Code via a special tool we have provided to them.
They cannot access any other data or part of your account.

Please note:
The integration will be effective immediately and remain active as long as the properties are live on both sides.

Forwarding prices, discounts, default extras & an uplift

You can choose whether or not you wish to forward prices, and any discounts, you have set up within SuperControl to Cottages.com.
If the prices are not synced between SuperControl and Cottages.com, the dynamic pricing used by Cottages.com will be used for your properties when listed on the Cottages.com website.

It is also possible to forward any default booking extras, e.g. a booking fee.
However, it is not possible to forward booking extras that need to be selected by the guests, e.g. extra blankets.

It is possible to apply an uplift to the price forwarded to Cottages.com as well.
This uplift will only apply to Cottages.com. Any uplift set for e.g. Airbnb will have no impact on the connection to Cottages.com.

In order to set up an uplift according to your requirements, you need to go to
Integrations > Channel manager > International > Cottages.com.

-> Click the Enable box to allow Cottages.com access to setup the connection.

1) the Service Code and Unit Code will be added by Cottages.com; you do not need to do anything with these fields
2) the Property Type is also been selected by Cottages.com
3) if you want to forward your pricing to Cottages.com, select Enabled for this option
4) set to Yes > your discounts, as set up in SuperControl, will be forwarded to Cottages.com
5) set to Yes > the default bookings extras will be forwarded to Cottages.com
6) select the required percentage > the price will be increased by the selected percentage before being forwarded to Cottages.com
7) set the commission you are charged by Cottages.com to have it itemised in the bookings received from Cottages.com

Please note:

The Cottages.com integration only synchronises prices for 2, 3, 4, 5, 7, 11 & 14 nights.
These durations were calculated based on the most common requests and currently handle the significant majority of requested bookings.

Itemising commission on bookings

Within the integration page you can enter a value for the commission percentage in the Commission column. This would be used to enter the commission percentage discussed and agreed upon with Cottages.com.
When a booking is received from Cottages.com, their commission will be iteminsed in the booking according to this setting.
You can use a different commission for each property, though normally it would be the same for all properties.

Once you add the commission value in the field and save, this will create automatically an Agent in Admin> Agents the next time you receive a booking from Cottages.com.
When the next booking is received from Cottages.com, the commission deduction by them will be itemised.  

Please note:
If you are an agency using owners, by default the Cottages.com commission will be deducted before the owner commission is calculated. 

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